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Esra Amsterdam Privacy Policy

 

At Esra Amsterdam, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect any information that you provide to us through our website ("Website") when purchasing gift vouchers or using our services. By using our Website, you consent to the collection and use of your personal information in accordance with this Privacy Policy.

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1. Information We Collect

We may collect the following types of personal information when you use our Website or purchase gift vouchers:

  • Personal Identification Information: Your name, email address, phone number, and billing address.

  • Payment Information: When you purchase a gift voucher, we collect your payment information, such as credit or debit card details, for the purpose of processing the transaction.

  • Usage Data: Information about how you interact with our Website, such as your IP address, browser type, device information, and browsing history.
     

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • Order Processing: To process and fulfill your gift voucher purchases, including sending confirmations and responding to inquiries.

  • Customer Service: To communicate with you regarding your order or any other inquiries you may have.

  • Improvement of Services: To analyze how our Website is being used in order to improve our products, services, and user experience.

  • Marketing and Promotions: To send you promotional materials and offers, provided that you have given your consent to receive such communications. You can opt out of these communications at any time.
     

3. Sharing of Information

We do not sell, rent, or share your personal information with third parties except in the following situations:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in processing payments, managing our Website, and providing other essential services. These providers are obligated to maintain the confidentiality of your information and are prohibited from using it for any other purpose.

  • Legal Requirements: We may disclose your information if required by law, court order, or other governmental regulations, or if we believe such action is necessary to protect the rights, property, or safety of Esra Amsterdam, its customers, or others.
     

4. Security of Your Information

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, or alteration. These include encryption technologies, secure payment processing systems, and restricted access to your personal data.

While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
 

5. Cookies and Tracking Technologies

Our Website may use cookies and similar technologies to enhance your experience and gather information about your use of our Website. Cookies are small text files stored on your device that help us remember your preferences and understand how you interact with our site.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our Website.
 

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You may request a copy of the personal information we hold about you.

  • Correction: If any of the information we have about you is incorrect or incomplete, you have the right to request corrections.

  • Deletion: You may request that we delete your personal information, subject to any legal obligations we may have to retain it.

  • Opt-Out: You may opt-out of receiving promotional communications from us at any time by clicking the "unsubscribe" link in the email or contacting us directly.

To exercise any of these rights, please contact us at the email provided below.
 

7. Third-Party Links

Our Website may contain links to other websites that are not operated by Esra Amsterdam. We are not responsible for the privacy practices or the content of these external websites. We encourage you to review the privacy policies of any third-party websites before providing your personal information.
 

8. Children's Privacy

Our Website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete that information as soon as possible.
 

9. Changes to This Privacy Policy

Esra Amsterdam reserves the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page, and we will update the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
 

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:

By using our Website, you agree to the terms outlined in this Privacy Policy. If you do not agree with this policy, please refrain from using the Website or providing personal information.

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